FEMME Shift Cancellation and Refund Policy

1. Scope
This policy applies to all FEMME Shift live classes, workshops, courses, and other digital programs, including any payment plan you choose at checkout. It’s effective for purchases made on or after Jan 1,2025.

2. No Refunds
All sales are final. Because our offerings are digital and provide immediate access to content, materials, or live sessions, payments are non-refundable once processed. This includes cancellations, changes of mind, missed sessions, and inability to attend.

3. Payment Plans
Where a payment plan is offered, the schedule and amounts are shown at checkout. Your registration is confirmed when your first payment is processed. Installments must be paid on the dates listed. Amounts already paid are non-refundable.

4. Cancellation by You
You may cancel your registration at any time by emailing support@femmeshift.com. Cancelling doesn’t entitle you to a refund. If you’re on a payment plan, you remain responsible for remaining installments unless you transfer your seat under Section 6.

5. Missed Sessions and Access
Missing a live session doesn’t entitle you to a refund or credit. Where recordings or materials are provided, access is as described on the program page.

6. Transfers
Where transfers are permitted, you may transfer your seat or enrollment to another person at no charge by emailing support@femmeshift.com before the program start date, or within the time stated on the program page. The new participant must agree to this policy. The transfer is complete once FEMME Shift confirms it in writing.

7. Missed Payment Plan Installments
If an installment isn’t received by its due date, we’ll notify you by email. If it isn’t paid within [3] business days of that notice, your enrollment may be cancelled. Amounts already paid are non-refundable.

8. Cancellation or Rescheduling by FEMME Shift
If FEMME Shift cancels a program, you’ll receive a full refund of everything you’ve paid. If a program is rescheduled and you can’t attend the new date, you may choose a full refund or a credit toward a future FEMME Shift offering, valid for [12] months.

9. Technical Issues
If you can’t access a program because of a problem on our end, such as a broken link or platform outage, contact support@femmeshift.com as soon as possible. We’ll work with you to resolve it, which may include access to a replay or a replacement session. Problems with your own internet connection or device aren’t grounds for a refund.

10. Personal Growth Disclaimer
FEMME Shift offers coaching and educational content for personal development. It isn’t therapy, medical advice, or a substitute for professional mental health care. Results depend on your own participation, and no outcome is guaranteed.

11. Contact
Questions about this policy can be sent to support@femmeshift.com.